Job Description

Baker Roofing Company – Accounts Receivable Manager  

Baker Roofing invests in our employees by empowering success and offering training courses. We value our employees by providing competitive benefits, prioritizing safety, and emphasizing work-life balance.

With more than 20 locations across the Southeast, Baker Roofing Company is an industry leader in providing outstanding experience in commercial roofing, residential construction, metal fabrication, restoration, and more. We pride ourselves on over 100 years of quality work, investing in our employees, and providing a family-centered culture.

Apply today if this sounds like the opportunity you have been looking for!

Summary

Manages a team of Accounts Receivable staff that oversees all departments/satellites ensuring timely and accurate collections, cash application, and account reconciliations to improve cash flow.  This position requires accuracy, ability to provide quick turnaround of tasks, ability to work under pressure, and handle multiple tasks simultaneously.  This position must have ability to work independently, maintain confidential information, be a team player, can interpret and apply administrative and departmental policies, regulations, and rules. 

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The lists below are representative of the knowledge, skill and/or ability required.

Minimum Qualifications

• Education: Minimum High School graduate or GED, bachelor’s degree preferred
• Experience: Five or more years’ experience working in a collections role and experience working in a construction environment desirable
• Two years of management experience
• Computer: Experience with Microsoft Outlook, Word, Excel, Power Point and accounting software

Knowledge, Skills, and Abilities

• Excellent written and oral communication skills
• Exceptional organizations skills
• High degree of self-confidence
• Motivated and professional
• Customer service experience
• Ability to complete the required paperwork
• Have experience working with multiple database applications
• Ability to work with outside legal teams to determine best action
• Maintain knowledge of legal actions available for use
• Be available to travel, primarily day trips to other offices, if assistance is required

Essential Functions

• Act in a positive and professional manner
• Participate in the creation/implementation of Baker Roofing Credit policies and procedures for new customers as well as to communicate those procedures to departments to ensure best practices are followed
• Oversee the training and development of personnel responsible for collections in all departments
• Ensure all Accounts Receivables meetings are held at the local level on a recurring basis and follow-up with customers is consistent through all departments
• Audit delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad debt/write off status to an open receivable
• Report to the Manager problem accounts, non-policy compliance issues and related topics for resolution
• Establish collections goals/objectives and monitor performance to improve Aging reports and measure the quality and efficiency of our AR process
• Oversee legal/small claims cases as well as work with attorneys and customers to come to a resolution on debt owed.
• Work with AR Team to investigate payment/invoice discrepancies (duplicate billing, sales tax write-offs, corrections/voids, short payments, overpayments) as well as processing refunds, check requests and investigating misapplied payments for customer account reconciliation
• Review 60+ aging reports for any issues, notes to be updated, updates on next steps (lien, small claims court, legal team, etc.)
• Review Premier Accounts Aging Report and work with the Premier Accounts Rep on any past-due accounts
• Review and update Lien Rights Expiration dashboard with when we can expect payment and what customer is waiting on to release funds
• Review of daily deposits and ACH/wire transfers
• Help assist admin, coordinators, and/or Office Managers with non-payment customers (guide them with next steps/best practices)
• Meet with General Managers and CFO on a weekly basis to review each locations/profit center Accounts Receivable and make notes on their next steps to collect funds
• Communicate with Baker Roofing’s legal team to discuss any necessary liens or claims
• Make sure all notes are updated every 7-10 business days on all accounts 15 days or older (company wide)
• Take credit card payments/update auto-drafts
• Work one-on-one with customers and colleagues on payments (if received, where posted, confirm payment info, ACH/Wire)
• Work with legal team/customer on any Promissory Agreement that may be needed between customer and BRC
• Stay on top of any customers/accounts that local branches cannot collect on weekly (contact customer, exhaust all options to collect, meet with CFO to decide on next steps)
• Knowledgeable of main state laws for legal action regarding collections
• Maintain relationships with lawyers in each main state Baker does business

Work Environment

This position will be in an office environment.

Physical Demands

Must be able to lift 25 pounds regularly. Must be able to drive between various offices, walk, stand, and sit frequently throughout the day.

Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Baker Roofing Company is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need special assistance or accommodation in applying for employment at Baker Roofing Company, please contact our Recruiting department at 919-828-2975 or recruiting@bakerroofing.com.

EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor

• Principals only. Recruiters, please don't contact this job poster.

Job Tags

Full time, For contractors, Local area,

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