Job Description

Our client, a family-owned remodeling business focused on multifamily community upgrades, seeks a dynamic Construction Operations Director to propel the company forward by refining its operational framework. Based in Warminster, PA, this pivotal role involves steering daily activities, supervising teams and subcontractors, guaranteeing exceptional project outcomes, and fueling company expansion. The position demands a seasoned leader with a knack for operations and a dedication to excellence in home renovation services.

This role combines responsibilities as both Operations Director and HR Lead, tasked with shaping a structured management system while managing day-to-day operations and personnel functions.

Key Responsibilities

• Coordinate across departments (sales, operations, and administrative staff).
• Act as the primary liaison for clients, addressing their needs and exceeding expectations.
• Enhance efficiency and service quality by developing and enforcing operational policies.
• Support business development by aiding in lead generation and sales strategy creation.
• Oversee office administration and daily operational workflows.
• Use project management tools to monitor progress and maintain detailed records.
• Ensure adherence to safety standards, building codes, and industry regulations.
• Drive business growth by contributing to expansion strategies and marketing initiatives.
• Manage project budgets and profitability, optimizing processes as needed.
• Address client issues promptly to maintain high satisfaction throughout projects.
• Build and refine formal business processes and systems.
• Oversee employee relations and resolve workplace concerns.
• Administer benefits packages, including medical, dental, vision, and life insurance.
• Ensure adherence to labor laws and regulatory standards.
• Manage hiring, onboarding, training, and employee performance reviews.
• Maintain accurate personnel records and ensure compliance with documentation needs.
• Establish and oversee structured HR processes and systems.
• Conduct regular staff performance assessments.

Requirements

• Exceptional leadership and organizational capabilities.
• Bachelor’s degree in Construction, Business Administration, or a similar discipline.
• Background in the construction or remodeling sector.
• Proficiency in HR practices and personnel management.
• 5+ years in a leadership role, ideally with general management experience.
• Ability to collaborate effectively with varied teams.
• Strong interpersonal and communication skills.
• Experience in creating and implementing business systems.
• Bilingual in English and Spanish (preferred).
• Familiarity with multifamily renovation projects.

Benefits

• Dental and vision coverage.
• Life insurance included.
• Competitive compensation between $80,000 and $125,000 annually, based on expertise.
• Comprehensive medical insurance.

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.

Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.

Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.

Privacy and Pay Equity:

• California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at .
• Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
• Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

State-Specific Information:

• Rhode Island: We do not request or require salary history from applicants.
• Connecticut: We provide wage range information upon request or before discussing compensation.
• New Jersey: We do not inquire about salary history unless voluntarily disclosed.

Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.

Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

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