Additional Information
Job Number 24214075
Job Category Housekeeping & Laundry
Location San Diego Marriott Del Mar, 11966 El Camino Real, San Diego, California, United States, 92130VIEW ON MAP (
Schedule Full Time
Located Remotely? N
Position Type Management
Additional Information: This hotel is owned and operated by an independent franchisee, HM Alpha Hotels and Resorts. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.
Managing Housekeeping Operations and Budgets
• Ensures compliance with all housekeeping policies, standards and procedures.
• Understands the importance of department’s operation on the overall property financial goals and educates staff on details as appropriate.
• Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises an effective inspection program for all guestrooms and public space.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
• Ensures all employees have proper supplies, equipment and uniforms.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
Conducting Human Resources Activities
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them.
• Schedule employees to business demands and for tracks employee time and attendance.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
• Observes service behaviors of employees and provides feedback to individuals.
• Ensures employee recognition is taking place on all shifts.
• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Participates in employee progressive discipline procedures.
• Review employee satsifaction results.
• Participates in interviewing and hiring of team members with the appropriate skills.
Ensuring Exceptional Customer Service
• Sets a positive example for guest relations.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
The salary range for this position is $85,000 to $90,000 annually.
This company is an equal opportunity employer.
frnch1
Join our team as a full-time Registered Nurse with sign-on bonuses of $4,000 (Days) or $6,000 (Nights). Provide quality nursing care to promote patients' physical, mental, and psychosocial well-being. Assess patient needs, update care plans, and supervise C N As and...
**Primary City/State:**Sun City, Arizona**Department Name:**Patient Transport**Work Shift:**Day**Job Category:**Clinical SupportGreat careers start with great training. The people of Banner Health are focused on delivering excellent care to our patients. In return...
Job description / Role Our client is a highly esteemed hotel located in the United States, and they are currently seeking to hire individuals for both seasonal and non-seasonal positions. We are looking for a skilled Junior Cook to prepare delicious meals according to...
...drivers license (if transporting clients or running errands); Valid vehicle insurance coverage; Minimum of five (5) hours entry-level training prior to presence with client(s). Essential Job Functions/Responsibilities Assist with the activities of daily...
...support, and high-earning potential you've been looking for. Why This Role Rocks: Work from Anywhere: Say goodbye to long commutes and hello to the freedom of working from home. Uncapped Commission: The harder you work, the more you earn - no limits, no...