Camelot Consulting, Inc. is a 30+ year old software development firm located in Charlotte, NC, equipped with a talented staff of software designers, programmers and consultants. We develop, sell and support software for the 3rd party logistics market which includes public warehousing and transportation companies. Our application is developed upon the Microsoft Dynamics NAV ERP system.
We empower our clients with innovative technology solutions by developing superior, value-priced software to surpass industry competition. Our solutions enable our clients to run their businesses more efficiently by enhancing their customer service and reducing costs. We strive to offer personal service and are committed to satisfying our clients’ individual needs.
About this position:
A Project Coordinator is involved with many aspects of providing clients with exceptional customer service. This role is intended to benefit both our staff and our clients by keeping projects organized and on track, as well as aligning expectations along the way.
Duties of a Project Coordinator include, but are not limited to:
Duties of a Project Coordinator include, but are not limited to:
New project setup within Project Management tools and Time & Billing system, as well as initial contact to clients for all projects to align expectations from the onset
Internal Project Reviews with all resources to ensure projects are progressing adequately, including effective communication of project expectations and assistance with project escalations (directly with clients, or through other resources when needed, such as managers and client strategy)
Project Charter preparation and Project Kickoff Calls with new clients using Express WMS product
Budget Reporting for Project Managers
Assist with designing and executing operational Improvements, as well as client-facing processes, deliverables, sign-offs, etc.
Camelot Project KPI’s
The following qualifications and traits are desirable for this role:
Proactive mindset and great customer service skills
Effectively procure and communicate project updates
Strong organizational and leadership skills
Ability to make decisions and delegate tasks
Analytical and problem-solving abilities, and ingenuity in investigating problems and finding solutions
Desire to learn more about Project Management and assist with process/deliverable/template improvements
Company Benefits:
Full benefit program including medical, dental, 401K, paid vacation, sick & holidays
Team outings (quarterly), Company outings and events
Opportunities for advancement in our growing company
Compensation negotiated based on experience and skills
To apply for this position, please submit a cover letter and updated resume to humanresources@3plsoftware.com
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