Job Description

Our company's Shift Manager are responsible for providing leadership to crew and other managers during a shift to ensure a great experience for our Customers. Shift Managers plan for each shift, monitor performances during the shift , take action to ensure the team is meeting our and McDonald's standards, monitor safety, security, and profitability, and communicate with the next Shift Manager to help prepare them to run a great shift. Shift Managers are also responsible for meeting targets during their shifts and helping meet assigned goals.

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience : Handle and oversee crew schedules
• Inspire and Empower : Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key : Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first : Take measures around safety, security, inventory, and profitability
• Never stop learning : Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented : Drive and expect a high level of performance from the team

To be a successful Shift Manager , you’ll need:

• Passion for helping and serving others (customers and fellow team members);
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

Responsibilities:

• Show commitment to 100% Total Customer Satisfaction at all times!
• Demonstrated the ability to work as a team member and develop teamwork with others.
• Communicate with and lead crew.
• Assist the General Manager in many of their duties.
• Ensure Food Safety.
• Inventory Management.
• Plan Daily Maintenance/Cleanliness.
• Monitor Service and Production Procedures.
• Ensure Safety and Security

BENEFITS/PERKS

• Free Bachelor’s Degree·
• English Language Courses·
• Free High School Diploma·
• Tuition Assistance·
• Paid Time Off·
• Free Meals (While on Duty)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

By applying for this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee,

not McDonalds USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchisee-operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonalds USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I am hired to work for the franchise. I understand that I

need to contact the franchise organization for information about it’s privacy practices.

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

From adding more balanced options to our Happy Meal®, to serving up fresh beef Quarter Pounder® burgers that are cooked when you order, we’re always finding ways to show our commitment to our customers and our food.

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