Job Description

Vice President, Global Payment Processing

Bring your ideas. Make history. 
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital. 

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about. 

We’re seeking a future team member for the role of Vice President, Global Payment Processing to join our Global Payments & Treasury Services Operations team. This role is located in Pittsburgh, Pennsylvania and is a hybrid model role, working from office at least 3 days per week, with the opportunity to work 2 days per week based at home.

In this role, you’ll make an impact in the following ways: 

LGAOversight of the performance of an operational team processing wire payment transactions in multiple currencies for our global client base
Be responsible for the delivery of effective operations management practices that ensure the successful processing of significant volumes and values of wire payment transactions every day. This includes strict roster and coverage management, operational queue management, managing escalated transaction inquiries and more
Be responsible for the development of a new team structure within a strategic growth location for BNY Mellon
Act as line manager for new and experienced team members, meeting with the team daily to assess and improve performance, and providing strong direction in order to deliver daily success for our clients
Delivery of service and process improvements with the objective of reducing manual process steps, hand offs and increasing efficiency

To be successful in this role, we’re seeking the following: 

Financial services background essential
Strong operations management background essential
Knowledge of the wire/payment industry is preferred
Strong stakeholder management skills
People Leadership

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards: 

Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion 
Bloomberg’s Gender Equality Index (GEI)
Human Rights Campaign Foundation, 100% score Corporate Equality Index
Best Places to Work for Disability Inclusion, Disability: IN – 100% score 
100 Best Workplaces for Innovators, Fast Company
CDP’s Climate Change ‘A List’

Our Benefits: 

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums

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