Job Description

Description

We are looking for a dedicated Work From Home Medical Scheduler to join 24 Hours Care, a leading medical practice. In this role, you will play a crucial part in ensuring the smooth operation of our scheduling processes, contributing to the efficiency and effectiveness of our healthcare services. As a Medical Scheduler, you will be involved in managing appointments, coordinating with healthcare providers and patients, and maintaining accurate records, all while working remotely.

As a key member of our team, you will have the opportunity to work on diverse projects that directly impact the quality of care we provide to our patients. Your role as a Medical Scheduler is vital in maintaining the flow of our medical practice, optimizing schedules to maximize patient care, and upholding our commitment to delivering exceptional healthcare services. Join us in this remote position and be part of a dynamic team dedicated to making a difference in the lives of others.

Responsibilities:

• Schedule patient appointments accurately and efficiently
• Coordinate and confirm appointments with healthcare providers and patients
• Manage and update patient records and information in the scheduling system
• Communicate effectively with patients to provide necessary information and instructions
• Ensure all scheduling activities comply with privacy regulations and internal policies
• Optimize schedules to maximize patient flow and minimize wait times
• Handle incoming calls and inquiries related to scheduling and appointments
• Collaborate with the healthcare team to address scheduling issues and conflicts

Requirements:

• Excellent communication and interpersonal skills
• Strong attention to detail and accuracy in scheduling tasks
• Ability to work independently and manage time effectively in a remote setting
• Proficiency in using scheduling software or electronic health records systems
• Basic knowledge of medical terminology and healthcare processes
• Customer service-oriented approach with a focus on patient satisfaction
• Adaptability to changing priorities and ability to handle high-pressure situations
• Previous experience in medical scheduling or healthcare administration is a plus

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