Zuora - Billing Functional Consultant Job at CES Limited, Michigan

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  • CES Limited
  • Michigan

Job Description

Job Summary:

We are looking for an experienced Zuora - Billing Techno Functional Consultant to join our team. The ideal candidate will have in-depth expertise with Zuora Billing, Subscription Management, and RevPro modules. You will work closely with clients to analyze their billing processes, recommend solutions, and support Zuora's billing platform to optimize subscription billing, revenue recognition, and financial operations. Your role will focus on customizing and supporting the Zuora platform while ensuring alignment with business requirements and industry best practices.

Key Responsibilities:

Zuora Billing Support:

  • Lead the design, configuration, and deployment of Zuora Billing solutions to support clients' subscription business models.

  • Gather business requirements and translate them into techno functional solutions using Zuora's Billing platform.

  • Perform hands-on customizations in Zuora to meet client-specific billing and financial needs.

  • Conduct testing of Zuora configurations to ensure functionality, performance, and data accuracy.

  • Provide guidance and best practices on subscription lifecycle management, pricing, invoicing, and revenue recognition.

Client Engagement & Support:

  • Collaborate with business stakeholders, finance, and IT teams to define and streamline billing workflows.

  • Conduct client workshops, demonstrations, and training sessions to ensure a successful support of Zuora solutions.

  • Act as a subject matter expert, providing advice on Zuora functionalities and related financial operations (e.g., invoicing, subscription billing, revenue management).

  • Provide post-implementation support, troubleshooting, and enhancements to improve client satisfaction.

  • Support on Month end and Quarter end activities.

  • Providing guidance to Business teams for deviation in requirements, analyzing and fixing the issues faced.

Billing and Financial Systems Integration:

  • Work with technical teams to integrate Zuora with other enterprise systems such as ERPs (e.g., Workday, NetSuite), CRM systems (e.g., Salesforce), and other third-party platforms.

  • Assist in the design and implementation of billing data migration strategies from legacy systems to Zuora.

  • Ensure data integrity across financial systems, billing processes, and reporting.

Process Improvement & Documentation:

  • Identify and recommend improvements in billing operations, including automating manual processes and improving financial reporting.

  • Document functional and technical specifications, configuration changes, and training materials for clients.

  • Stay up-to-date with Zuora's product updates and evolving industry standards in subscription billing and financial operations.

Qualifications:

  • Bachelor's degree in Finance, Accounting, Business, or Information Technology (or equivalent experience).

  • 6+ years of experience working with Zuora Billing & Revpro models.

  • Strong understanding of subscription billing models(ASC 115), revenue recognition principles (ASC 606), and SaaS business models.

  • Proven experience in implementing Zuora Billing and integrating it with enterprise systems like CRMs and ERPs.

  • Familiarity with billing operations, pricing models, invoicing, payments, and collections processes.

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